FREQUENTLY ASKED QUESTIONS

What is the Wellness Challenge Club, and how does it work?

The Wellness Challenge Club is an online health coaching subscription designed to help members build healthy habits and achieve their wellness goals with the support of a group. Members gain access to an on-demand coaching app featuring personalized habit reminders, healthy living tips, community support, 24/7 messaging with a health coach, and much more.

What types of challenges are included in the program?

The Wellness Challenge Club offers intermittent group challenges covering topics like nutrition, exercise, self-care, goal-setting, organization, and more. Each challenge includes tailored habit reminders and health tips that align with the theme, promoting a holistic approach, consistent engagement, and ongoing learning.

Who is the Wellness Challenge Club designed for?

The Wellness Challenge Club is for health-conscious, motivated individuals who could use extra accountability and education to reach their health goals. It’s a great fit for anyone interested in Health or Life Coaching but hesitant to commit due to cost or uncertainty about its benefits.

What makes this program different from other health coaching programs?

What sets this program apart is its affordability and customization. At Health Transformed, we make getting healthy on a budget possible with tiered options for every unique situation. From $30/month group coaching to add-ons like exercise programs, consultation calls, and budget-friendly 1:1 coaching, we have something for everyone.

What is expected of me in the Wellness Challenge Club?

The Wellness Challenge Club is a flexible program, allowing you to participate via our app when it fits your schedule and skip what doesn’t align with your goals. Regular participation is encouraged for the best results, but we understand life gets busy, and you won’t be removed for inactivity. If there’s little participation after 2 weeks, we’ll check in to ensure the program is still a good fit for you.

How much does the Wellness Challenge Club cost?

The Wellness Challenge Club is $30 per month.

What does the $30/month membership include?

Your Wellness Challenge Club membership includes a free Wellness Consultation call with a coach (when scheduled within 30 days of signing up), interactive group wellness challenges, weekly group coaching calls, and access to a wellness lounge for community support. You’ll also receive on-demand resources for education and inspiration, a food journal, macros tracking, healthy recipes, a meal plan builder, and a shopping list tool. The program integrates with health tracking apps like Apple Health, Fitbit, MyFitnessPal, and others, and includes habit and goal tracking, unlimited messaging with your coach, and the option to upgrade your plan with an exercise program or 1:1 coaching. Plus, you’ll receive a free birthday gift every year!

How do I sign up for the program?

You can sign up for the Wellness Challenge Club anytime! We always have the sign-up links posted across our social media and website, so you won’t miss it. When you click the link, you'll be redirected to a landing page for the Health Transformed Wellness Coaching Platform by Everfit Technologies. Just read the program description and follow the instructions to sign up!

Is there a free trial, and how does it work?

Yes, all new members of the Wellness Challenge Club get a 7-day free trial. Once you create an account on the Health Transformed Coaching App and start using the platform, you’ll automatically be enrolled in the trial. It includes basic habit reminders and health tips to help you get started and familiarize yourself with the app.

Do I still get the full 7-day free trial if I sign up less than 7 days before a group wellness challenge begins?

Yes. If you sign up for the 7-day free trial less than a week before a scheduled challenge begins, you’ll still get the full 7-day trial. For example, if you sign up on December 30th for the challenge starting on January 1st, your app will switch from "Trial Mode" to the official challenge on January 1st, but your card won’t be charged until January 5th.

Can I cancel my membership at any time?

Yes, you can cancel your membership at any time if you're no longer interested in participating. You can cancel directly within the app or message your coach to cancel on your behalf. If you cancel after your monthly payment has been processed, you will still be charged for the current month. To avoid being charged for the next month, please cancel at least 48 hours before your next payment is due.

How do I pause my membership? 

Contact your coach at least 48 hours before your scheduled payment to pause your subscription. You can pause for any amount of time, but will lose access to all program/app features except for coach messaging.

How do I reactivate my membership?

Contact your coach within the Health Transformed Coaching App, or reach out to Katie Serrano via email, social media, or our website contact form to reactivate your subscription. Once reactivated, your profile will return to its previous state, and you'll regain access to all features. Payment will be processed immediately upon reacting your subscription.

What themes or topics are covered in the group challenges?

Our group wellness challenges cover a wide range of topics, including nutrition, exercise, mindfulness, organization, minimalism, low-tox living, and more.

Can I request a theme for a challenge?

Yes! If there's a specific topic you're interested in, you can request it to be added. Challenge requests are usually implemented within 3-6 months.

Are the challenges beginner-friendly?

Yes, the challenges are beginner-friendly! They are designed to be accessible for all levels, with tasks and habits that can be adjusted to suit your experience and abilities. Whether you're just starting your wellness journey or looking to deepen your practice, the challenges can be tailored to meet your needs.

How much time will I need to dedicate to the program each week?

You can dedicate anywhere from 5 minutes to 1 hour per day to the Wellness Challenge Club, depending on your individual needs and goals. At a minimum, you'll check off habits and tasks for the day and read new posts or announcements. The more time you invest, the better your outcomes will be. This includes completing tasks, recording notes, engaging in our community forums, tracking meals and exercise, and joining our 30-minute Wellness Circle group calls on Sundays.

Do I need to follow a specific diet or workout plan?

No, you don’t need to follow a specific diet or workout plan. However, if you take advantage of the free wellness consultation within 30 days of signing up, your coach will create a personalized plan for you at no extra cost. You can also choose to pay for additional support or an upgraded plan at any time.

What is a Wellness Consultation?

A Wellness Consultation is a 3-part coaching process focused on either Nutrition or Fitness goals. Your coach will assess your current priorities, challenges, and goals to develop a personalized plan, which will be shared with you during a 1-hour video call. At the end, you will receive next steps to implement that plan.

What if I don't want to participate in a certain challenge but I don't want to cancel my membership?

Joining each challenge is completely optional. Before the challenge begins, you'll receive a private message asking whether you plan to participate. If you're not interested in a certain challenge or it doesn't fit your schedule, you can continue to use everything in your subscription, you simply won't see the wellness challenge.

Will I have access to personalized coaching?

Yes! Your coach will offer you a free Wellness Consultation within 30 days of signing up for the Wellness Challenge Club. As a member of the Club, you will also receive discounted 1:1 coaching rates.

Is there a community or group where members can connect and share progress?

Yes, all members of the Wellness Challenge Club get access to the Wellness Lounge to connect with other members and participate in leaderboard challenges. We also hold 30-minute live group calls every Sunday to boost accountability and support.

What kind of support is available if I have questions or need help?

All members of the Wellness Challenge Club can message their coach through the Health Transformed Coaching App at any time. Your coach will respond within 48 hours or less.

What if I don't want anyone to know that I'm in the Wellness Challenge Club?

If you prefer to keep your membership private, you can leave the Wellness Lounge and opt out of our weekly group calls. You'll still receive great health benefits from the membership. Alternatively, you may consider 1:1 Wellness Coaching rather than the Club membership.

What results can I expect from participating in the program?

By participating in the Wellness Challenge Club, you can expect to see improvements in your overall health and wellness, including better habits, increased accountability, and progress toward your personal goals. The more you engage with the program, the better your results will be. You may experience increased energy, better nutrition, improved fitness, enhanced mindset, and a greater sense of balance in your life. Results will vary based on individual goals and participation.

How soon will I start seeing changes in my health or mindset?

You can start seeing changes in your health and mindset as soon as day 1. By engaging with the program, setting intentions, and following the daily tasks, you'll gain clarity and start making progress right away. Consistent participation will lead to even greater improvements over time.

Do I need any special equipment or apps to participate?

Yes, you will need to download the Health Transformed Coaching App (presented by Everfit Technologies) upon signing up. This app is where you will access all program features and track your progress. If you would like to participate in our weekly group calls, educational workshops, or a 1:1 coaching session, you will need the Zoom app on your device.

How is the program delivered (e.g., email, app, online portal)?

All communications and program materials will be delivered through the Health Transformed Coaching App. This is where you'll access your challenges, track progress, communicate with your coach, and find the links to join our weekly Zoom calls and educational workshops.

What happens if I miss a challenge or fall behind?

If you miss a challenge or fall behind, don't worry! The program is flexible, and you can complete tasks at your own pace. Your coach is always available to provide support and help you get back on track.