PRIVACY POLICY

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Effective Date: 06/17/2025

This Privacy Policy outlines how Kaitlyn Serrano DBA Health Transformed ("Health Transformed", "we", "our", or "us") collects, uses, protects, and shares your personal information when you visit our website, book services, or engage in coaching programs.

By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, age, and any health-related information voluntarily shared through intake forms, coaching sessions, or communications.
• Payment Information: Billing details provided through secure third-party payment processors (we do not store your credit card information).
• Technical Information: IP address, browser type, device info, and website usage data collected via cookies and analytics tools.

How We Use Your Information

We use your information to:

• Provide and personalize wellness coaching services
• Respond to inquiries or support requests
• Deliver newsletters, resources, or promotional emails (you may opt out anytime)
• Maintain records and track progress during your coaching experience
• Improve our website and services

We do not sell or rent your personal information.

How Your Information is Protected

We take reasonable precautions to protect your personal data, including the use of:

• Encrypted platforms for communication and data storage
• Password-protected systems
• Secure payment processing through trusted third parties (e.g., Stripe, PayPal)

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We only share your information when:

• Required by law (e.g., subpoena, legal investigation)
• You have given explicit consent
• Collaborating with a third-party platform that requires information for service delivery (e.g., coaching platforms or apps), under strict confidentiality agreements

Email Communications

If you sign up for newsletters, free downloads, or services, you may receive periodic emails. You can unsubscribe at any time by clicking “unsubscribe” in the footer of any email.

Cookies & Analytics

Our website may use cookies to enhance your user experience and collect usage data. You can modify your browser settings to decline cookies if preferred.

Accessing or Updating Your Information

You may request to view, update, or delete your personal data at any time by contacting us directly.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: Kaitlyn Serrano DBA Health Transformed